01 —Systems integration
We connect the tools your company already uses (CRM, ERP, payments, messaging and spreadsheets) so data moves between them without copy and paste.
See the service: Systems integrationWe power your business with technology applied to every area of your company.
We bring AI agents, automation and data to customer service, sales management and administrative processes: document, invoice and contract processing, project management and administrative control.
What we do
Six fronts, one system
Connect
Make your systems talk to each other.
02 —Systems architecture
We design how every piece fits: where the data lives, how services talk to each other and how the platform grows without being rebuilt.
See the service: Systems architectureAutomate
Let repetitive work run on its own.
03 —Automation with code and no-code
We automate processes with the right tool: no-code workflows when they are enough, custom code when the process calls for it.
See the service: Automation with code and no-code04 —Conversational AI agents
Agents that serve your customers on WhatsApp and on the web, answer questions and book reservations or appointments, with a person in charge whenever it is needed.
See the service: Conversational AI agentsDecide
Keep the business numbers in plain sight.
05 —Data engineering
We gather, clean and organize the data from your different sources into a reliable base, ready to analyze.
See the service: Data engineering06 —Custom BI dashboards
Dashboards connected to your data, with real-time reports, built around your business decisions rather than a template.
See the service: Custom BI dashboardsHow they power each other
Each front feeds the next. Tap a stage or watch the full cycle with an example.
Example: a customer writes on WhatsApp
Connect
Data comes into one place
The message reaches the CRM with the customer's history: their purchases, their appointments and the campaign that brought them in.
How we work
In stages, with deliveries you can verify
Assessment
We learn the operation, the systems already in place and the outcome that needs to move. The result is a written scope.
1 to 2 weeks. You receive a scope document with priorities, stages and a quote.
Staged build
We deliver in parts. Each delivery is checked against an agreed criterion before moving on to the next.
A delivery every 2 to 3 weeks, each with its acceptance criterion and a demo.
Operation and support
After launch we keep measuring, fixing and tuning the system together with your team.
Monthly support: monitoring, adjustments and a report on what improved.
How we quote: after the assessment, in writing, with the scope and price of each stage.
Demos
See it working
Interactive walkthroughs with fictitious data that show how each system works.
ReservationsAn AI agent that books tables or medical/dental appointments
On WhatsApp | Instagram | Messenger | TikTok | Email | SMS
The conversation, the booking in the restaurant's panel and the reminder that confirms it.
Watch the walkthrough · 25 seconds
Business intelligenceA BI dashboard connected to sales, in real time
Sales from six locations in one place, with filters, comparison against the previous period and each sale coming in live.
Explore the live dashboard
Real estate salesFrom first contact to sale, with an AI agent and CRM
The form, the conversation that qualifies the prospect, the booked visit and the opportunity moving through the pipeline on its own.
Watch the walkthrough · 35 secondsWho we are
Behind TrusTech
Santiago Ruiz
CEO, TrusTech
Santiago leads TrusTech and stays with every project from the assessment through operation.
His work sits where a company's operation meets its data: AI agents that serve customers, automations that remove repetitive work and dashboards with the business numbers.
He works with companies across Latin America, in Spanish and English.
LinkedIn (opens in a new tab)FAQ
What people usually ask us
How much does a project cost?
It depends on the scope, which is why we don't publish prices. After discovery we give you the scope and price of each stage in writing, and you decide with that in hand before we start.
How long does it take?
It depends on the size and complexity of the project: from 2 weeks up to 6 months. During discovery we give you the timeline in writing, and we deliver in stages so you see progress from the start.
Do you work with companies outside the United States?
Yes. We work with companies in the United States, Panama, Colombia, Spain and Bolivia, in Spanish and English, remotely.
Do I have to change the tools I already use?
No. We start from what your company already uses (CRM, ERP, payments, WhatsApp or spreadsheets) and connect it. We only suggest replacing something when it really holds the process back.
Who owns what you build?
It depends on the commercial agreement. It can be a build handed over 100% to your company or a SaaS-type service, and each option has its own terms and conditions.
What happens after launch?
We continue with monthly support: monitoring, adjustments and a report on what improved. That keeps the system working as your operation changes.
Does an AI agent replace my team?
No. The agent handles the repetitive work at any hour: questions, bookings, appointments and follow-ups. When a conversation needs it, it hands it over to someone on your team.
How do you protect my customers' data?
We build on cloud infrastructure from established providers: data is encrypted in transit and at rest. In the database, access rules make sure each user only sees what they should, and credentials are kept in protected variables, never in the code. Each project's terms are agreed in writing.
How do we get started?
Book a 30-minute call or write to us about what you want to solve. With that, we prepare the discovery.
Contact
Let's talk
Tell us what you want to solve and we will reply to set up a first conversation.
Or, if you prefer:
santiago@trustechgroup.com